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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Adriana Renteria

May 26, 2023

5  out of  5 rating by Adriana Renteria
"(Translated by Google) Srate farm is a great option!! I totally recommend, excellent service, attention and kindness. (Original) Srate farm es una gran opción!! Recomiendo totalmente, excelente servicio, atención y amabilidad."

Lisa Gonzalez

May 24, 2023

4  out of  5 rating by Lisa Gonzalez
"I highly recommend Selika Garza, the Marketing Director for this office. She is very courteous and professional. She will spend as much time as it takes to answer all of your policy questions and will happily accommodate your insurance needs."

Norma Owen

May 23, 2023

5  out of  5 rating by Norma Owen
"We reached out to Jacob Morales State Farm when our insurance policies were up for renewal. We received such wonderful customer care from Crystal Jaramillo. She was so thorough and patient as we went thru the options. In the end she found our current policies were better for us at the moment. Wow! And then thanked us for asking for a quote and said well relook again when the policies come up again. We can't wait to reach put to Crystal again and fully expect she will be servicing us in the near future. We learned from Crystal how the insurance industry goes through changes and that they may be the better deal next time. Thank you Crystal and Jacob Morales State Farm for such a great experience!"

Denise Morales

May 20, 2023

5  out of  5 rating by Denise Morales
"I had questions in regards to setting up life insurance for my family. Selika helped me put a plan in place. I’m happy to have gotten my family protected for the worst."

Hector Mendoza

May 20, 2023

5  out of  5 rating by Hector Mendoza
"I’ve had a positive experience with this office. You can tell this office really cares about their customers and how they’re protected. I thank you for answering all my questions and taking the time to help me understand."

Michael Maroney

May 20, 2023

5  out of  5 rating by Michael Maroney
"I called in with questions in regards to my Auto coverages. I spoke with Selika - she answered all my questions and helped me understand how my family and I are protected. I really appreciate all her help!"

Michele Stoney

May 19, 2023

4  out of  5 rating by Michele Stoney
"Crystal was very helpful! She was able to help me with setting up my app and emailing my Insurance card! So fast and efficient!! Thank you soo much Crystal!"

Victoria Castillo

May 18, 2023

5  out of  5 rating by Victoria Castillo
"As an individual that has held insurance policies on multiple vehicles, as well as my home, Jacob Morales and his team have gone far above and beyond looking after me and my life situations. Being a person in the insurance industry for 30 years I definitely appreciate this agent for always keeping me informed on things I didn’t even know I should lol or for. THANK YOU JACOB and I’ll continue to recommend you to all my friends and family."

Ian Ahmuty

May 17, 2023

1  out of  5 rating by Ian Ahmuty
"This was the worst experience I’ve ever had dealing with any insurance agent or company! The original agent I paid several thousand dollars for coverage on 2 homes and 2 vehicles was dishonest about my coverage. That agent no longer works for agency and his superior was totally unaware of all the problems caused by his employee.The manager Jacob Morales was not only unhelpful, he was extremely rude and unwilling to work things out to make them right. It has been only one year since I switched from progressive who I was with for over ten years to State Farm and because of this certain location it was a huge regret."

Riley Brock

May 15, 2023

5  out of  5 rating by Riley Brock
"Had a great experience with this office. Stephen was able to get me a phenomenal rate with the coverage I needed. When I called in to get my billing handled, Crystal was very helpful and helped me setup autopay."

Franklin Family

May 13, 2023

5  out of  5 rating by Franklin Family
"Stephen Brassfield was crucial in my decision to leave GEICO after 18 years. He was able to save me over $40 a month for my family and was very attentive to our needs. He made sure we had his contact information along with his bosses information and asked us to check in with him monthly to let him know how we are doing. What’s great is he called us and asked how specific events went that we mentioned in our initial call which meant that he paid special attention to what we were saying. I’ve never had this kind of experience in over 30 years of driving. I HIGHLY recommend Stephen Brassfield!!"

Athena Owen

May 10, 2023

5  out of  5 rating by Athena Owen
"Crystal was absolutely amazing to work with. She worked multiple quotes for me to ensure I had the best plan for my situation. Crystal is professional and explained everything thoroughly."

Matt Wegener

May 10, 2023

5  out of  5 rating by Matt Wegener
"Great customer service. They genuinely care about helping you out. Its awesome."

Conner Smith

May 3, 2023

5  out of  5 rating by Conner Smith
"Great place! 10/10. Richard is super helpful and we saved about $1,500 a year by switching."

Sarah Fey

April 4, 2023

5  out of  5 rating by Sarah Fey
"Richard made the process of switching my home and auto insurance super easy. He was very responsive and answered all my questions."

Claudia Noto

March 27, 2023

5  out of  5 rating by Claudia Noto
"Richard was extremely helpful and personable! He made sure I understood everything and was incredibly kind."

Anthony Ali

March 25, 2023

5  out of  5 rating by Anthony Ali
"Jacob and his team were great. Very professional, knowledgeable, and friendly. Jacob was able to help with all our company needs. I definitely recommend him to everyone looking into insurance. He will do right by you."


March 21, 2023

5  out of  5 rating by Justin
"Crystal is quick and friendly."

Cody beck

March 20, 2023

5  out of  5 rating by Cody beck
"Very helpful when I was buying a new car."

David Vincent III

March 16, 2023

1  out of  5 rating by David Vincent III
"I have been a State Farm customer for 25 years. This was the first time I had to moved to another State Farm agent. The reason I left was because of the lack of response and communication from Jacob and his staff. I called the office many time this passed month and they were busy. I completely understand (Everyone is busy) but when you leave a message with one of the staff members and No call back. We even sent emails and they said they never received them. That is not good customer service. I did speak with Jacob about this and hopefully he will correct this issue for his existing customers."

Kadi Eaton

March 15, 2023

5  out of  5 rating by Kadi Eaton
"Jacob is friendly, personable and able to explain things in a way that makes it easier to understand so you can make the right decisions for you and your family."

Kelkamer Knesal

March 10, 2023

5  out of  5 rating by Kelkamer Knesal
"Great experience in the office and talking to the staff. Very helpful and knowledgeable all around."


February 23, 2023

5  out of  5 rating by TerminalChaos96
"Great experience helping me get my insurance switched over to save me $ each month! Also took care of corrections that were needed by my apt complex without me having to really be involved! 10/10 would recommend"

Mi Wilt

February 23, 2023

5  out of  5 rating by Mi Wilt
"I recently switched to the Jacob Morales State Farm agency and worked with Ms. Jaramillo who was immensely patient and thorough answering all of my questions. I was with the same agency for 18 years and the cost just kept skyrocketing. She was able to give me better coverage for more than half the premium I was previously paying. I was grateful that she was very attentive, encouraging, and willing to work with my needs. I am glad I switched to this agency and look forward to working with Ms Jaramillo."

Thomas Zamudio

January 30, 2023

5  out of  5 rating by Thomas Zamudio
"I have to say this was my best experience with an insurance agent I ever had. Was not overwhelming RICHARD let me ask all the questions I needed. He broke down everything for me to make sure I understand he made me comfortable switching my auto and home insurance to Statefarm. I’m referring everyone I know"